Avaya’s answer to hosted unified communications – real telephony run from the cloud
Your business needs a cloud solution that delivers flexible features, functions, and value—without any compromise. Whether you’re a smaller business, need enterprise scale, or you’re somewhere in the middle, Avaya delivers cloud contact center and cloud unified communications your way.
With Avaya OneCloud, you can seamlessly scale your solution and get to market faster with always-on resources available to meet your needs. And with cloud technology, you’ll never have to deal with technology obsolescence. You can focus on providing great customer experiences, improving productivity, and growing your business.
With Avaya IP Cloud now you can obtain all your IP phones for free.
These are the rates available:
Avaya’s approach for the IP Cloud is simple: organize the cloud your way. Avaya’s cloud solutions are designed on a completely open architecture that sustains actual unlimited compatibility and interoperability, with a clear approach on the security you need.
In recent years smartphones have been very popular in the market. However, IP phones are a better choice. These devices are perfect and very practical for offices, as they can be useful in your workspace, home office or on a business trip.
An IP phone at the office provides many assets. Below are some of them:
Price: the phone itself is much less costly than smartphones and a much longer life cycle. Plus, in this case, the phone is costless.
Rates: speaking from an IP phone to another is much more economical than other mobile rates, which makes it the right choice for long conversations without worrying about the cost.
Signal: one of the greatest advantages of IP phones is they don’t rely on signal intensity, which makes conversations much more fluid and clean.
Auto dialer: even though we can also enable this feature with mobile phones, the simplicity of an IP phone makes it the favourite choice of many.
Calling abroad: calling abroad usually have high costs, and therefore they tend to be more economical and convenient when made from an IP phone.
Powered By AVAYA IP Office Platform is a Real PBX in a server edition hosted cluster. What does that mean?!! It means you have a fully featured PBX that is maintained and managed in a Data Center and Maintained 24/7/365. No fuss telecommunications!
Powered by Avaya IP Office allows you to add & remove users as needed. You can use softphones, new Avaya phones, SIP phones or even use your old Avaya phones. Expand and contract with your business needs and objectives. Fully inclusive, fully featured and fully maintained by Eartel.
Powered by Avaya IP Office can either have pay as you go calls or an unlimited call allowance. Every hosted Avaya comes with a choice of either. This means you have the option to cap you monthly phone bills! You can even bring your own phone numbers! Move to the cloud and save.
Avaya one-X® Mobile SIP for iOS and Android provides mobile communications for the iPhone, iPod touch, iPad and Android devices, through a wireless-enabled SIP Avaya Aura environment combining enterprise features with the convenience of a mobile endpoint for users on the go. The Avaya one-X Mobile® SIP for iOS appears as an end point in the Aura environment.
UCaaS and CCaaS solutions delivered in a cloud-based model ensures you have the latest software, helps control costs using self-service tools, and provides near-zero operational costs.
You have control when Avaya helps install, operate, and manage your cloud migration solution based on service agreements that you design. Avaya can provision the equipment stack and host it on your premises or in one of our data centers.
Rely on our Unified Communications as a Service to help teams connect more easily no matter where they are. Call, meet and collaborate with others using any device or system.
Be worry free knowing you’re secure and compliant with Contact Center as a Service. Connect from any device, from anywhere, and give agents new interaction tools they’ll love.
Build Communications Platform-as-a-Service apps with ease and integrate them into any application or workflow, or with your current communications systems.
Going cloud comes with its own set of planning and management challenges. Work with our expert staff to find the most streamlined cloud migration path for your business communications.
Communications for Small-to-Medium Businesses
All-in-one cloud-based software and storefront that lets you mix and match the bundles and functionality that’s right for you, with an easy pay-as-you-go model.
Over 120,000 customers in more than 197,000 locations worldwide rely on Avaya every day.
We help you layer innovation with what you have today to build a bridge to tomorrow.
Rich APIs and SDKs let you easily integrate with other cloud apps or customize solutions to meet your needs.
With a variety of options, you choose the best cloud solution that can ebb and flow with your business needs.
Our latest addition to its Cloud Communications is the Powered By Avaya IP Office. It is a truly diverse and fully featured cloud PBX and ready for UC applications.
If you have been looking at a hosted phone system but have been concerned with the limited features or you can’t trust the technology is as perfected as the larger vendors, then the Hosted IP Office is the answer. It has all the capabilities of an on premises solution without the large upfront deployment costs normally associated with procurement.
A Hosted IP Office also gives you an unbeatable advantage when it comes to being ahead of the game. It allows your business to expand beyond the limitation of old technology and engage users whether they are working from home, a hotel or from a mobile phone. Productivity and accessibility are all core to the user experience when working from the cloud. Combine it with the Avaya Equinox Experience for the best in Video and Voice collaboration.
The prime reason for any company to drive towards a Unified Communications environment is to gain a hold of elevated productivity and connectivity across work teams and expanding business footprints. With 45% or more time of your most valued assets – your staff – being spent on the road or out of the office in front of clients, the tools that connect them are forever more critical.
As leaders, our role is to encourage collaborations, and effective communications between these vital resources, to have a mobile worker talking to a home worker, a parent who needs to work from home for a day to look after a sick child to a corporate executive who needs to discuss a time sensitive transaction from abroad. The hosted environment lends itself to making all of these communications not only possible – but affordable.
The Powered by Avaya IP Office ecosystem allows all workers to have the one experience across multiple locations, catering to a diverse range of sites from 1 employee to the head office of 100 users. This one experience will also be enjoyed by customers, as each and every time they contact your organisation, the experience is consistently delivered.
Having a single hosted phone system means that all staff have the same short codes, features, telephones and company directory. Staff will be able to walk into any office location and have the same familiar interface to operate effectively and efficiently from. It is not about the size of the site, it will be about the experience, one single platform delivering unified outcomes.
Combined with the Avaya Equinox Experience you will have a set of tools, voice and video conferencing capabilities and more to deliver exceptional tools to your staff so they can deliver an outstanding experience to your customers.
If your organization is looking to stabilise telecommunications expenses, remove unpredictable maintenance costs, cap your telephony expenditure or keep costs the a minimum, the Hosted IP Office can be built with a variety of voice solution to suit your needs.
If you make a high volume of outgoing calls, our solution can be built to give users unlimited local and long distance calls – dramatically reducing the costs for the many businesses we work with. In addition to this, it means that all of your telecommunications costs come on one bill.
Have a larger number of incoming calls than outgoing? then we can provide a call plan where you can have unlimited inbound call queuing – no more busy signals. We design the the Powered by Avaya IP Office solution to fit your business. Every business is different, all of our phone system solutions are built to be customized to your business needs.
The cloud hosted Powered by Avaya IP Office PBX environment make it extraordinarily simple to scale. To add users from our center of operations is not only fast but effective. Each environment can expand to up to 3000 end users from a multitude of locations. If your organisation exceeds this number, well, we can bring together multiple instances to act as one ecosystem with scalability and flexibility at its core.
Unlike your on premises deployments, this scalability goes in both directions. You can add and remove subscriptions at any point to allow your organisation to flex with a project and contract as phases of the contract are completed. You only pay for the resources you are using for the time they are needed and no longer. Gone are the days of wasted hardware and under-utilized investments.
With our state of the art solutions hosted in data centers throughout the US, the environment that your business telecommunications will be hosted in could not be more secure. Our data centers have Tier 3 fail-overs and combined with our multi carrier redundancy – resilience is at the heart of what our solution is built to deliver.
State of the are session border controllers (Avaya SBC’s and Acme Packet/Oracle SBC’s), toll fraud and behavioral notification & alerts, carrier class backbone voice network with 99.999% reliability.
Let’s face it; this exceeds the reliability of all but the largest businesses.
